When In Your State analyzes today's tipping culture in this article. Tip prompts have spread to self-checkout kiosks at airports, stadiums, and cafes where customers never interact with an employee. One traveler at Newark Liberty International Airport said a self-serve kiosk asked for a 10% to 20% tip on a $6 bottle of water and called it “emotional blackmail,” according to a Wall Street Journal report. Lehigh University professor Holona Ochs warned that federal tipping protections under the Fair Labor Standards Act don’t cover machines, so there’s no guarantee those tips actually reach workers.
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